Frequently Asked Questions
On our website we have recorded all the fincas and villas in our programme in as much detail as possible in words, pictures and videos. You can send us your non-binding enquiry or your paid booking using the enquiry form on a finca page. We will then send you an offer or your booking confirmation including lots of information about your booking.
At ralfsfincas, personal service and quality take centre stage. All fincas are hand-picked, personally inspected and tested by us. We know the owners and can cater to individual wishes to make your stay perfect. We also avoid hidden costs such as service fees etc. - so you save money with us.
The minimum stay is 5 nights, but some properties only offer stays of 7 nights or more, depending on the season.
Many of our fincas are ideal for families with children. Some offer child-friendly extras such as pools with children's areas, playgrounds or spacious gardens. Feel free to contact us to find a finca that is perfectly suited to your family needs.
Yes, we also offer fincas with space for larger groups, e.g. for several families or groups of friends.
Pets are allowed in some of our fincas. Please check the relevant information in the finca descriptions or ask us directly if you would like to travel with your dog.
The finca owner or the finca manager will be waiting for you on arrival and will also be your contact person during your stay. Of course, we are also available for you at any time during your stay!
After your booking enquiry, you will receive a booking confirmation (PDF) from us by e-mail within three days. After receiving this booking confirmation, you must pay a deposit of 30% within 5 working days. The balance of the holiday is to be paid 5 weeks before the actual start of the holiday.
Since 2016, the so-called ‘Ecotasa’ has been in place throughout the Balearic Islands, including Mallorca. This is the equivalent of the visitor's tax in Germany. It is payable by all tourists over the age of 16 and amounts to between €0.55 and €2.20 per person per night, depending on the accommodation and season. As a rule, the Ecotasa must be paid in cash to the landlord on arrival. However, there are also houses where the Ecotasa is included in the price. The price information always indicates whether you have to pay the Ecotasa on arrival.
Yes, your accommodation provides bed linen, towels, and also tea towels – so there's no need to bring your own.
Unless stated otherwise, the final cleaning is included in the rental price. Please dispose of your waste independently at the designated collection points called Punt Verd. Thank you very much for your cooperation!
As many of our fincas are located in rural areas outside of towns, there is no traditional door-to-door waste collection at the property. We therefore kindly ask you to dispose of your waste independently during and at the end of your stay, which also helps prevent the spread of ants or other insects on the premises. In every village on Mallorca, there are central collection points known as Punt Verd, usually located at the village entrances, near large supermarkets, or at roundabouts. Mallorca places great importance on recycling, so you will find color-coded containers there. Please use the yellow bins for plastic and cans, the blue ones for paper, the green igloos for glass, and the gray or brown containers for general waste. We recommend taking your waste with you daily when you go shopping or on excursions in the village to keep your finca clean and protect the island's environment.